Face ID Repairs Without iPhone Replacements Might Be Possible Soon

Face ID Repairs Without iPhone Replacements Might Be Possible Soon

Apple might soon let repair outlets fix Face ID issues at the hardware level, which means customers will no longer be forced to get a replacement.

A misfiring Face ID system on iPhone can’t be repaired at the hardware level and needs the whole phone to be replaced, but that might change soon. Apple’s Face ID and the True Depth camera system arrived with the iPhone X in 2017. Even though it has won praise for its accuracy and additional features like Animoji, it is not always easy on the wallet when it comes to fixing problems.

Take, for example, Apple’s latest iPhone 13 series and the whole Face ID drama that emerged a few months ago. Apple put in place a new part-matching rule that disabled the Face ID authentication system if the screen was replaced by a third-party outlet. Following a long round of online bashing over its pressure tactics, the company lifted that restriction with the iOS 15.2 update. It now appears that Apple plans to extend that Face ID-related generosity to its older phones as well.


Related: Apple’s Self-Repair Service Is Good News But Why Has It Taken So Long?

Citing an internal Apple memo, MacRumors says that Apple will soon allow repair services for the Face ID system. To date, hardware-level issues with Face ID haven’t been feasible at repair outlets, which means affected users were required to get a replacement device. Apple’s authorized repair services are already quite taxing on the wallet, but Face ID problems took it to a whole other level. However, it would seem that Apple is reversing course, and will soon offer a True Depth Camera service kit to Apple Stores and authorized service outlets to take care of Face ID issues. If true, it would follow another major decision by Apple to allow at-home repairs for iPhones using an official repair manual and genuine parts purchased from its online store. Moreover, the service will expand to include Macs as well.

A Better Solution For iPhone Owners

iPhone 13 display

The True Depth Camera service kit will reportedly contain all the camera and authentication system modules fitted inside the notch, which became smaller with the iPhone 13 series. Apple is reportedly making the move to further its environment protection goals by reducing the carbon footprint that comes with replacing iPhones, instead of just allowing repairs for faulty Face ID parts. To recall, Apple’s environmental commitments are also responsible for the absence of chargers inside an iPhone’s retail box. Apple’s latest move will garner some praise from consumer rights and environmental activists, especially after facing some valid criticism over its questionable right-to-repair stance in the past.

Of course, the biggest beneficiary of the change will be the average iPhone user, who will no longer need to worry about additional costs, the risk of data loss, or the hassle of app and account migration. However, the Face ID repair courtesy is reportedly only being extended to iPhone XS and newer models, In other words, the iPhone X has apparently been left out. Interestingly, rumors suggest that the notch might go away soon, with the suggestion the upcoming iPhone 14 Pro might rely on a hole-punch system instead. Whether the aesthetic tweak also means major hardware changes for Face ID on iPhone currently remains to be seen.

Next: How Apple Discourages Third-Party Repairs Shown In Leaked Training Videos

Source: MacRumors

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About The Author

Nadeem Sarwar
(628 Articles Published)

Nadeem has been writing about consumer technology for over three years now, having worked with names such as NDTV and Pocketnow in the past. Aside from covering the latest news, he also has experience testing out the latest phones and laptops.
When he’s not writing, you can find him failing at Doom eternal.

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